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OUR POLICIES

Legal Information

Legal Information & Printful Partnership

End the Silence is a registered clothing brand that operates as an independent business. To bring our designs to life and ensure timely, professional fulfillment, we’ve partnered with Printful, a trusted third-party print-on-demand and order fulfillment company. Printful handles all product printing, packaging, and shipping on our behalf. When you place an order through our website, you are purchasing from End the Silence, and we then submit that order to Printful for production and delivery.

Please note the following legal guidelines regarding our operations and partnership:

  1. Intellectual Property: All designs, logos, branding, and content on this website are the intellectual property of End the Silence. Unauthorized use, reproduction, or distribution of any of our materials is strictly prohibited and protected under applicable copyright and trademark laws.

  2. Third-Party Fulfillment: While we design and sell the products, Printful is responsible for manufacturing and fulfilling each order. This means your shipping information will be securely shared with Printful to process your order. Printful complies with international data privacy regulations (including GDPR and CCPA), and your information will never be sold or misused.

  3. Product Responsibility: As the merchant of record, End the Silence is responsible for customer service, returns, exchanges (where applicable), and communication. However, in certain cases (such as defects, misprints, or shipping issues), we may coordinate directly with Printful to resolve any problems.

  4. Returns & Exchanges: Because all items are made to order through our fulfillment partner, returns and exchanges are only accepted for items that are damaged, defective, or incorrectly fulfilled. For full details, please refer to our Refund Policy.

  5. Liability Disclaimer: While we strive to ensure high-quality standards through our partnership with Printful, End the Silence is not liable for delays caused by external factors such as shipping carrier disruptions, customs delays, or global events beyond our control.

  6. Compliance: Printful complies with all applicable labor laws, safety regulations, and environmental standards. You can learn more about Printful’s policies, ethics, and supply chain transparency at Printful.com.

By purchasing from End the Silence, you agree to these terms and acknowledge our partnership with Printful as part of the order fulfillment process. If you have any legal questions or concerns, please contact us directly at endthesilenceoffical@gmail.com ness email here]. We're committed to transparency, ethical business practices, and building trust with every customer.

Refund Policy 

End the Silence, strives to provide high-quality products that inspire open conversations and positivity. As part of our commitment to sustainability and mindful production, the brand maintains a no refund policy, except in cases where an item is damaged during the shipping process. This policy helps ensure resources are used responsibly while still guaranteeing that customers receive their orders in excellent condition.

Understanding Our Guidelines

Our policies cover a wide range of important aspects, such as user eligibility, payment methods, potential future changes to our offerings, warranties, intellectual property rights, account suspension, and more. For further details, we recommend reviewing our comprehensive guide on 'Creating and Understanding Our Store Policies'.

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